Support staff have become an essential part of the education workforce in many countries …

„In the last two decades, learning support staff have become an essential part of the education workforce in many countries […] The work of these staff can reduce pressure on the teacher in relation to classroom management by helping the teacher cope with student misbehaviour, thus creating a more productive classroom atmosphere.“

Francesc Masdeu Navarro, „Learning support staff: A literature review“ (2015), S. 38